Certificates
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Since 1998 IN·ZO is certified according to the norm ISO 9002 : 1994.
In the year 2002 IN·ZO has updated it's certificate according to the norm ISO 9001 : 2000.
Our management commits itself clearly and unambiguously, to guarantee the quality and the
constant improvement of its human and organisational resources during the realisation of
the tasks it is entrusted with. Our goal is to give satisfaction to the client on a professional
way through its organisation.
In order to obtain, to maintain and to raise constantly the quality standard we aim, it is
imperative that each staff member informs each employee about the goals and the resources of the
quality policy and gets him involved actively.
NBN-EN-ISO 9001:2000 has been chosen as the reference standard, because it is a standard including
all demands being quality settings for all of the company's activities.
(Excluded ref 7.3 of ISO NORM 9001).
The management has appointed a quality advisor, assisting the manager and having the needed
independent authority to identify autonomously all shortcomings, to propose corrective actions
to be taken and to check the execution effectiveness through internal audits.
All motivation and training actions needed for the staff members will be provide by the management
The management records the quality policy in writing and verifies that all staff members correctly
understand and apply the quality policy.
The management will constantly strive for improvement of the quality system by means of verifications,
audits and management reviews. Twice a month, two quality indicators will be calculated and act as a
barometer for evaluating the quality working and as information to all collaborators.
The quality policy of IN·ZO will be yearly reviewed and revised if needed. All proposed improvements
will first be discussed with all staff members and then implemented immediately.
The quality indicators will be calculated every month in order to realise a barometer for testing
the quality working.
Peter Snijers
Business manager
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